Final Thought

As AI continues to transform the business landscape, SMEs have a unique opportunity to harness its potential to engage the most forward-thinking and influential consumer segment: NEOs. By aligning AI strategies with the values and preferences of NEOs, businesses can not only future-proof their operations but also position themselves as leaders in an era of rapid technological advancement. Embracing AI isn’t just about staying relevant—it’s about setting the pace and shaping the future.